Xanotec is committed to deliver customer order with good quality packaging within the given time frame.We ship through out the week except public holidays.To ensure that order reaches in good condition and in shortest span of time, we ship through reputed courier agencies only.We currently ship across India

How long does shipping take?

Orders are dispatched within the next working day of placing order by customer. Most orders are delivered within 3 to 5 days from the date of dispatch. Delivery of all orders will be duly done to the shipping address as mentioned by customer at the time of placing the order.

**Please be advised, Our courier partners may face a delay at this time due to the various degrees of COVID related restrictions across the country. Thank you for your patience and understanding during this time. Please stay safe.

What if product is received in damaged condition?

If you think, you have received the product in a damaged condition, please call our customer care +91 9072245857 or E-mail us xanotec@gmail.com in mentioning your order ID..Please do share an image of the condition in which you received the product.

How is order is shipped?

Customer order will be handpicked from stock held in our refrigerated warehouse. It will be carefully packed in an insulated box with reusable ice packs designed to maintain your items in good condition for upto 48 hours.Please note, however, that frozen items may begin to thaw during transit.